Data security and reliability
Built with Security in Mind
Architectured from the ground up to ensure the highest level of security for your data. Our code is OWASP compliant and reviewed regularly.
Auditing
We audit all actions performed within Master Apps and everything that occurs on our servers. Server audit information is sent back to our central auditing suite.
Warm Failover
In the case of a major outage Master Apps will fail over to servers at a remote datacentre. Failover is performed manually within an hour once the nature of the outage has been determined, making our Recovery Time Objective (RTO) 1 hour.
Disaster Recovery
We continually stream your data to our failover servers and take full database backups each hour, making our Recovery Point Objective (RPO) at best ~1 second and at worst 1 hour.
Penetration Testing
We perform regular pentetration tests of Master Apps and our server infrastructure. If they happen to find anything, we fix the issues immediately.
Encryption
We use Secure Sockets Layer (SSL) for all communication with Injury Master and inter-server communication. All documents and data backups are encrypted at rest using AES-256 encryption.
Datacentres
We will only ever operate in Australian Datacentres which have at minimum N+1 redundancy and are certified to ISO 27001, SOC 1 Type II and SOC 2 Type II.
Stored Within Australia
All your data, including backups, are kept within Australia. We will never store your data overseas.
Firewalls
Access to all our servers is firewalled with only public services being made accessible.